Frequently Asked Questions

What do I need to do to bring in my Computer for Service

We just need your computer no cables or keyboards,

If you are bringing in a laptop we need the power supply.

We work on all brands of computers, but Mac.
All service is on a walk in no appointment needed
 

We are at 2712 50th across from Beals department store
on the north side of the street.

Personal computers will be evaluated for repair and cost estimates will be provided to the requestor. All computers are believed to be in working order unless otherwise noted. We are not accountable for defective electronic components that fail during testing; it is the sole responsibility of our customer to back up their data "before" it is brought in to LUBBOCK COMPUTERS to be worked on. Accidents do happen and we will not be held accountable for any component or lost data, this includes laptop components. All Software Repairs will be $49.95.
WE ARE NOT RESPONSIBLE FOR DATA LOSS DURING REPAIR EVEN IF WE TRY TO BACK IT UP

Virus vs. Spyware

We realize this is sometimes confusing, so let's take a moment to look at the differences between the two.
 Both of these would come under the heading of MALWARE or malicious software. They are bad news and will always be bad news.

Separating the two we'll start with viruses. These critters infect other programs and data.
It behaves like a virus and it spreads throughout your computer looking for even more programs to infect.
A computer worm also infects but you might consider it to be a trained virus as it spreads without user intervention.

Spyware usually refers to any non-viral malware. Examples of this are Trojans which pretend
 to be what they are not (like games or screensavers or utilities or even anti-malware).
Bottom-line is that spyware spies on you. It gathers personal info and sends it back to criminals.
 Spyware gathers passwords, logons, etc. Aside from Trojans,
there are key loggers and rootkits infiltrating your defenses and often undetected